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Shopping FAQ

Welcome to internet shopping! If you are unfamiliar with buying products online and are concerned about doing it...relax! It's easy and safe. The portion of our site that handles all your order information and data is secure and nothing that you share with us is sold or given to anyone. Our store is open 24 hours a day, 7 days a week so it is convenient for you no matter where you are. Your order is secure and verified by Thawte and comes straight to us!

How to order? Just find the product that you want and click on the Add One to Basket tag by the item on the list. The amount defaults to one but you can fill in another amount if you wish on the order form that opens after clicking on the tag or at any time by clicking on the  Basket Contents link at the top of most pages. Keep on adding products to your basket until you have everything that you want. Not sure if you want something or not? Go ahead and add it to your basket because you can delete it later if you wish - it's quicker and easier than finding the item again. When you are finished click on the Basket Contents or Checkout tag on any product page or list, or finalize your order while in the last shopping basket screen if you are through browsing. You will be e-mailed an acknowledgement and we will be e-mailed a notice of your order - but none of your payment info is included in these. We have to download your credit card information from our secure site and it is encrypted for your safety and privacy. (Note: Your shopping basket will "time out" after 60 minutes.)

If you chose the check payment option your order will not be shipped until we receive and clear the check. This may hold up your order for quite a while!

Wholesale customers: Go to our new Business to Business (B2B) site at www.bagworks.biz. We work hard to protect our retailers and advertising specialty customers so please do not be upset if we contact you for confirmation of eligibility to purchase at discount. We want all legitimate businesses to be a major part of our new B2B (Business to Business) web site. Sign up for a business account and we will set you up as a wholesale customer after validation of your information.

Enjoy your shopping experience and e-mail us if you have any questions!


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Telephone 817.446.8080 or 800.365.7423 in USA & Canada • Fax 817.446.8105 or 800.678.7364 in USA & Canada
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